P: 1-800-636-6680
F: 1-406-783-5283
Email: nemont@nemont.coop

Nemont Telephone
P.O. Box 600
61 HWY 13 S
Scobey, MT 59263

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Internet FAQ

Is your internet slow?  To learn more about what speed you are currently on, contact our customer service specialists at 1-800-636-6680. Below are some scenarios that could be affecting your speed:

  • Too Many Devices Connected at Once
  • Modem is placed in a non-central area
  • Applications are updating
  • Computer Auto Updates
  • Uploading Large Files
  • Home wiring (jacks/wiring)
  • Router
  • Device processor, hard drive, graphics accelerator, even RAM

Why is My Internet Slow?

First, find out what bandwidth package you are paying for.  This should be on your billing statement or you can give us a call to find out.

If you use Wi-Fi and are experiencing poor internet performance this may be related to wireless interference that could be caused by using many Wi-Fi devices, neighbor's Wi-Fi access points, cordless phones, Bluetooth devices and microwaves. Also the material the walls are made of may affect wireless signals.

Next make sure you are connected to your network with an Ethernet cable (this will eliminate the wireless interference factor) and that all devices, except the one you are going to use for speed tests, are powered off or disconnected.  Now run a few speed tests at speedtest.nemont.net and see if your test results are close to what you are paying for.  If they are close your internet speed is fine.  If they are not close, read on.

If speed test results are not close to the bandwidth package you pay for you should unplug the power cord on your modem and/or router and plug it back in.  Give it a few minutes for everything to link back up and try some more speed tests to see if this improved things. 

If the speed test results are still poor there may be some application(s) using a large amount of bandwidth in the background that you may not be aware of or there is actually something wrong with your service.  Some common applications would be cell phones and/or tablets backing up photos/videos to the cloud and Microsoft Windows Updates. You can call our internet tech support so we can look at your connection to verify your bandwidth usage and check for any issues with your service.

Frequently Asked Questions

I keep getting e-mail from people I don't know and didn't ask for. What can I do?

Anti-spam Links

The following links are a sample of what was available on ASK JEEVES. The questions listed below are the actual text used at ASK JEEVES to get the links associated with them. We have added this page for customers who have inquired about avoiding junk mail. Here are some suggestions from different individuals around the Internet.

How can I get rid of spam?

https://www.ftccomplaintassistant.gov/GettingStarted

How can I get rid of junkmail?

http://www.ecofuture.org/jnkmail.html

Nemont is not associated with any of the enclosed content for any of the links from this page.

Email setup information if you wish to use software other than what Nemont provides.

Email Parameters POP3 Server (incoming server): pop.nemont.net Port: 110

IMAP Server (incoming server): imap.nemont.net Port: 143

SMTP Server (outgoing server): smtp.nemont.net Port: 25 *No authentication required.

SMTP Server (outgoing server): wbsmtp.nemont.net Port: 587 (Use this server if not connected to Nemont network. For example, cell phones and/or tablets connected to wifi connection not on the Nemont network. Authentication is required, use email username and password.)

Email address: username@nemont.net

Return address: username@nemont.net

Am I able to get high-speed Internet from Nemont Communications?

Pricing and availability may vary. Call Today - 1-800-636-6680. Installation fee waived!

Your Nemont email is easily checked right from the homepage using Webmail. When you have arrived at either link, enter your username and password for your Nemont Internet account. For example, if your email address is anyone@nemont.net, enter this:

Username: anyone

Password: (your 4-8 character email password)

For 24-hour tech support please call 1-888-338-0252 or email help@nemont.coop

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