P: 1-800-636-6680
F: 1-406-783-5283
Email: nemont@nemont.coop

Nemont Telephone
P.O. Box 600
61 HWY 13 S
Scobey, MT 59263

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Billing Assistant

Location: Scobey, MT
Type: Full-Time
Closing Date: Open Until Closed

Job Duties and Responsibilities

  • Performs all functions relating to daily cash collection and posting of end user payments.
  • Able to maintain complete confidentiality of customer records and company information.
  • Handles incoming end user billing calls and questions. Must be able to answer questions in a clear and concise manner.
  • Receives customer complaints, comments, or information, and shares this information quickly and accurately with the appropriate employee/department.
  • Assists with collection calls on delinquent accounts.
  • Assists with end user account write-offs and balancing of general ledger accounts related to end user billing.
  • Assists as needed in daily operations of the billing department.
  • Familiarity with capital credits a plus.

Knowledge, Skills, and Abilities

  • Knowledge of telephone company operations, policies and procedures is helpful.
  • Understanding of principles of general bookkeeping, statistical reporting and business mathematics.
  • Able to efficiently operate office machines, calculator and personal computer.
  • Able to use existing computer software/hardware and willing to learn new software/hardware as it becomes available.
  • Able to pay close attention to detail, schedules, and meet deadlines.
  • Must exhibit professional appearance, have pleasant and efficient telephone manner, and possess excellent oral and written communication skills.
  • Must be able to work under conditions of frequent interruption, paying close attention to numerous details.
  • Requires a pleasant disposition and telephone personality for communicating with end users and other employees. Ability to deal with difficult customers in a pleasant manner is a MUST.
  • Works under minimal supervision, following standard procedures as established for Billing Department.
  • Able to work in a team environment and interface with other departments in a positive/productive manner.

Education and Experience

  • Previous experience in accounting/accounts receivable is helpful.
  • High school diploma or general education degree; or six months related experience and/or training, or equivalent combination of education and experience is desired.
  • Must have some office/clerical experience.
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